Leadership as Unique as Our Clients

What does pan's executive team have in common? A diverse perspective. Deep industry experience. And a keen commitment to innovation. Allow us to introduce you:

Douglas Cole, Senior Vice President and General Manager
Douglas Cole is the Senior Vice President and General Manager at pan (Performance Assessment Network, Inc.). Doug was a co-founder of pan and was instrumental with the incorporation of the company in April of 2000. He possesses more than 20 years experience in business unit leadership including senior-level operations, financial management, system development and program management. As Chief Operating Officer, he oversees the pan business unit and oversees all sales, operations, IT and financial management of the company. He received his BS degree in Finance from Indiana University and graduated from the MBA executive program of Dana Corporation.

Reid E. Klion, Ph.D., Chief Science Officer
Reid Klion, Ph.D. is an expert in area of Web-based assessment. He is actively involved in scientific, regulatory, and industry issues related to personnel assessment and testing and been involved with pan since its inception in 2000. Dr. Klion has published extensively, presents regularly at international professional conferences, and is a member of the APA, SIOP, and IPAC (formerly IPMAAC). He was Co-Chair of the 2007 IPMAAC Conference, formerly served as Chair of the Association of Test Publishers (ATP) Industrial-Organizational Division, and is currently on the ATP Board of Directors. He is a graduate of Hobart College and Miami University.

Paul Clark, Vice President of Operations
Paul Clark has more than 20 years operations management experience in a variety of industries, extensive experience in leadership and direction in the development of start-up business ventures with a high degree of self-initiative and adaptability. Mr. Clark holds his PMP certification from the Project Management Institute. Mr. Clark is responsible for the overall vision, leadership and direction for the company’s project management, implementation, client relationship management and testing center operations. He provides support and direction for the planning, coordination, and execution of team efforts to ensure successful completion of all aspects of our client’s assessment programs. Additionally, following the initial project implementation, Mr. Clark provides on-going relationship management support and direction to ensure the continued vitality of the assessment programs.

Mark Bruner, Vice President of Information Technology
Mark Bruner is responsible for software development, quality assurance, R&D, technical operations, technical support, and database development. Mr Bruner has more than 20 years experience in the information technology industry supporting financial services, insurance, and software businesses.  He has a proven track record for building business-oriented software solutions and developing highly motivated and skilled technical staff. Mr. Bruner earned a bachelor’s degree in Business Administration from Indiana Wesleyan University.

Chris Tinkle, Vice President of Sales and Marketing
Chris Tinkle brings over 25 years of sales leadership experience in the high technology industries of software development, revenue cycle management, and enterprise wide solutions through a SAAS delivery vehicle. With 10 years at a Director of sales level, he has successfully developed and managed direct and channel sales operations, as well as major account organizations of industry leading software, hardware, and services companies.

Mr. Tinkle has demonstrated consistent success by combining the knowledge gained from his field sales experience with the additional knowledge developed from leading multiple, successful sales organizations. Mr. Tinkle is responsible for the leadership of the corporate sales and marketing effort at pan and its continued growth and development both as an independent sales team, as well as an overall part of the sales strategy.

Jared Owens, Director of Product Management
Jared Owens has managed the development queue and overall pan development operations, while being responsible for the quoting, allocation of resources, and forecasting project needs.  Mr. Owens currently is responsible for product management and new product features and vision.  He also assists in the sales process as a product expert for both customer education and sales closing, and he serves as a resource for the IT group during client projects.

Susan Mikesell, Controller
Susan Mikesell has more than 15 years of finance and accounting experience, specializing in start-up and venture capital funded businesses. She has implemented procedures to streamline recurring financial reporting requirements. Ms. Mikesell is responsible for the management and leadership of the day-to-day accounting duties.  She oversees all financial reporting for the organization, ensuring that meaningful and accurate financial reports are provided.  Ms. Mikesell manages several large government contracts, ensuring that all accounting and reporting requirements are met.